A letter or renewal notice
Talk through what the notice says, what it asks you to do, and which questions to take to SelectHealth or the Marketplace.
Utah · Individual & Family coverage
Have SelectHealth?
Have someone to call.
Get help understanding your SelectHealth Marketplace coverage, reviewing a letter, or figuring out your next step with Riley Garner and Health Plan Assistants.
Prefer a conversation? Call (435) 466-7213.
Start here
Do you currently have SelectHealth?
How would you like to work with Riley?
Choose “Assign Riley as my agent” to start the agent-of-record process. Riley will reach out after reviewing your coverage.
For SelectHealth Individual or Marketplace coverage. The agent appointment is requested through a separately signed AOR form; selecting this option does not itself change your agent.
Find a starting point for Individual & Family coverage.
Whether you are self-employed, between jobs, or losing other coverage, start with available plans or talk through your situation with us.
What can we help you understand?
Doctors and prescriptions
Get help locating the provider directory, drug list, and plan information for your specific coverage. Verify details with the plan before relying on them for care.
A change in your life
Discuss a move, a new job, changes in household income, or losing other coverage and the next steps that may apply.
Your next plan review
Organize your questions about premiums, deductibles, copays, and networks before reviewing your options.
An ongoing point of contact
Choose Riley Garner as your agent of record.
An agent-of-record letter tells SelectHealth which agent you want to represent you for the coverage identified in the letter. The form replaces a previous agent or agency appointment for that coverage and remains in effect until revoked or replaced in writing.
Read the actual SelectHealth letter before signing. Asking a question, booking an appointment, or requesting optional updates does not itself appoint an agent.
- Share your information. We need the policyholder’s details and SelectHealth subscriber ID to prepare the letter.
- Review and sign the carrier’s form. You review the actual document and sign electronically. Riley also signs; a completion certificate records the signing activity.
- We submit the completed request. Signing is not the same as SelectHealth accepting the change. We check the request before submission and track the carrier’s response.
A Utah office. Help wherever you are in Utah.
Meet with Health Plan Assistants at 2736 E Red Cliffs Dr, Suite 2, St. George, UT 84790, or schedule a phone consultation. Tell us which type of coverage you have so we can prepare for your appointment.
Common questions
Is this the official SelectHealth website?
No. This is Health Plan Assistants, an independent insurance agency. For your member account, claims, billing, or an urgent coverage issue, use SelectHealth’s official member resources or the number on your ID card.
Does signing an AOR enroll me in a new health plan?
The AOR letter appoints an agent for the coverage identified in the letter. It is not a new plan enrollment application. Review any separate enrollment or policy-change request before authorizing it.
Can I get help without signing an AOR?
You can call or schedule a consultation to ask questions first. We will explain any authorization needed before helping with a specific policy.
What happens after I sign?
The completed letter needs both your signature and the agent’s signature. Our team checks it and submits it through SelectHealth’s agent portal. We distinguish a signed request, a submitted request, and a carrier-confirmed change.
Is this process for SelectHealth Medicare or Medicaid?
No. This page’s AOR process is for SelectHealth Individual coverage, including Marketplace coverage. If you have a different type of plan, call for help finding the appropriate next step.
Do I have to receive marketing updates?
No. Optional plan updates are a separate choice. They are not required to ask a question, schedule a consultation, or appoint an agent.
Carrier process reference: SelectHealth’s Individual AOR guidance. Reviewed September 19, 2026.